Reference

Your Rights and Our Rules, Clearly Stated

Access to 4c444 and use of our lobby — including deposits via bKash, Nagad, and Rocket — is subject to these legal terms and depends on your local law and eligible region. Read through what applies to your account before you start.

Bangladesh-region eligibilitybKash, Nagad, Rocket account rulesAccount holder responsibilitiesPolicy updates notified by emailJurisdiction-dependent access
4c444 Your Rights and Our Rules, Clearly Stated
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 4c444

We hold account data only for as long as it is needed to operate your account and meet our obligations. Here is how we approach the key areas that matter to you.

Data Retention

Account records, including wallet transaction logs for bKash, Nagad, and Rocket, are kept for the period required by applicable policy. You can request a summary of what we hold via email.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without disclosure in our cookie notice.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Requesting Changes

To update your registered details or request deletion of your account data, submit a written request through the email address on your account. We aim to respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about how these terms apply to your account, or you need to raise a dispute about a transaction made via bKash, Nagad, or Rocket, our support team handles policy queries directly. Responses are provided in English and cover account status, transaction records, and eligibility questions.

Live Chat Open the chat widget from any page in the lobby. Policy and account queries are handled by the same team — no separate queue for legal questions.
Email Support Send your query to our support address listed in your account dashboard. Include your account ID and the transaction reference for wallet-related disputes.
Account Dashboard Your account settings page holds your transaction history, registered payment methods, and the current version of these terms for your reference.

Common Legal Questions From Our Account Holders

These are the questions we hear most often about how our terms work in practice.

Access depends on whether online gaming is permitted under your local law. We do not make that determination for you — check your local regulations before opening an account.

Pending wallet balances are reviewed during the account investigation process. Funds confirmed as yours and not subject to a dispute are returned to the originating payment method.

Log into your account dashboard and navigate to the transaction section. Full records of bKash, Nagad, and Rocket activity are listed there and can be exported.

Raise a formal dispute via the support email listed in your dashboard. Include your account ID and a clear description of the decision you are contesting so we can review it properly.

We send a notification to the email address registered on your account. The updated terms also appear in your account settings page with the effective date clearly marked.

Data is shared only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with any authority where disclosure is required by law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.